Julie Pledger started locksmithing in her early twenties. After trying to break into the male-dominated profession without success, Julie went to a local locksmithing school. She then apprenticed under some of the Bay Areas best locksmiths and became highly knowledgeable in the vast spectrum of locksmithing.

Eddie learned how to locksmith the old fashioned way, on the job training. Eddie was lucky enough to be hired on at one of the East Bay's oldest full service lock shops where he was also exposed to a wide variety of locksmithing. He quickly became skilled at applying his natural mechanical ability to the profession.

Eddie and Julie met on the job and it soon became apparent what a powerful team they made. They married and then realized that their combination of talents would make them a great team to run their own business.